We recommend rinsing the fountain and washing the bowl at least once a week, and replacing the filter roughly every 2–4 weeks, depending on how many pets you have and your tap water quality. If you notice reduced flow, odour or visible debris, it’s a sign the filter needs changing sooner.

No. The motor is designed to be whisper-quiet (rated under 30 dB), and the water flow is gentle. Most cats quickly get used to the soft sound and some are even attracted by it, as it mimics a small stream rather than a loud tap.

Yes. The fountain is designed for continuous use with a low-voltage USB power supply (DC 5V) and an automatic water-level sensor. Just keep the water above the minimum level indicated in the manual and place the unit on a stable surface away from direct sunlight or heaters.

The ComfyCat Flow dispenser holds around 2.5 litres of water. For most homes, this is plenty for 1–3 cats to have fresh, filtered water available throughout the day without needing to refill constantly.

Place the fountain near your cat’s usual water bowl and leave both out for a few days. Start with the fountain turned off so your cat can sniff it, then turn it on for short periods and gradually lengthen the time. Many cats become curious and start drinking once they realise the water is always fresh and moving.